1. If you do not already have a loan modification request in process or have not recently completed a loan modification request or Borrower’s Assistance Form, download the appropriate form below.
2. Fax it in with the requested financial information to the number indicated on the form or return it directly to your assigned homeownership representative
3. The documents will be lost a minumum of 3 times.
4. wash. rinse. repeat.
Here is the link https://www.chase.com/chf/mortgage/hrm_documents